Pajaro Valley Prevention and Student Assistance (PVPSA) is a nonprofit organization dedicated to providing prevention education, training, and counseling services to children and families of Pajaro Valley and neighboring Santa Cruz and Monterey counties.
By helping prevent criminal behavior, gang involvement, truancy, and drug, alcohol and tobacco use, PVPSA improves the quality of life in our community and its schools.
Dear PVPSA Community,
I am writing today to inform you of the critical steps Pajaro Valley Prevention and Student Assistance is taking during the COVID-19 pandemic that will allow us to continue to offer critical and essential services while protecting both our staff and the community we serve. As you know, this is a rapidly evolving situation and the PVPSA team is adapting and responding in real-time, based on the most up-to-date information from local, state and federal health officials.
PVPSA is enhancing safety measures in our programs, with the goal of reducing person-to-person contact. We know that there are many children and youth demonstrating anxiety or who need to seek counseling services. We are able to provide counseling services through voice and video conferencing and, if absolutely necessary, in person. If your child has Medi-Cal, you can continue to access our counseling services. We recognize these are challenging times and we are here to support your child and your family.
Our Mayou Family Center located at 411 East Lake, will remain open for crisis and walk-in situations only. If you have an emergency situation and need to access our services in person, we will be providing thorough health screening before entering the building. Please contact (831) 728-6445 if you need to access this option.
Effective Monday, March 23rd, 2020, the following agency-wide changes have been implemented:
• All counseling services for existing and new clients will continue to be available via telephone or tele-health. In person appointments are scheduled only on a case by case basis and reserved for children and their families with no other option for care.
• All restorative justice services for youth currently receiving PVPSA support will continue to be made available using telephone and telehealth formats. All house visits have been canceled.
• The administrative office at 335 East Lake will be open on Fridays from 8:30am – 4:30pm.
• The Counseling Center is open Monday – Friday from 8:00am – 5:00pm, for previously scheduled in person appointments. Necessary evening appointments are handled on a case by case basis.
• All children and youth receiving counseling supports at school continue to have the opportunity to do so. Our team has been calling all families to discuss options for continued care.
The PVPSA Executive Team is communicating daily to evaluate and update internal protocols based on medical and government guidelines. We also recognize that families need information about several resources and supports. We are working to develop a directory of services available as a result of this pandemic. Please look to our website and social media posts for this information. Please know that we will continue to update you about any changes to our services.
We are here in this trying time and have made all the possible adjustments to continue to serve the children, youth and families of the greater Pajaro Valley.
We are in this together,
Chief Executive Officer
Pajaro Valley Prevention & Student Assistance